In-Person Workshop Schedule

Improve your computer skills to boost your job prospects and feel more confident using technology in everyday life - from email and internet browsing to workplace applications.

• Information session about digital literacy and employment
• Hands-on practice with NorthStar lessons and assessments
• One-on-one support to create your learner account
• Guided practice at your own pace

Space is limited. We have a limited number of computers at each location, so registrations are taken on a first come, first serve basis.

Register early to secure your spot.

• Free access to computers during lab hours
• Self-paced training through NorthStar or Coursera
• Quiet, focused environment to study and practice
• Dedicated staff available to help whenever you need it

Come in on your own schedule and work through the training courses at your pace. Our staff is there to answer questions and provide support.

Tip: Bring your own headphones so you can listen to lessons and assessments without disturbing others.

Space is limited. We have a limited number of computers at each location, so registrations are taken on a first come, first serve basis.

Register early to secure your spot.

Create a professional resume that showcases your skills, experience, and education – tailored to the jobs you're applying for.

A strong resume:

• Grabs the attention of hiring managers
• Highlights what makes you the right fit for the job
• Increases your chances of getting an interview

• Resume basics — learn resume basics and best practices in a small group setting
• Your story — how to present your skills and experience effectively
• Customization tips — how to tailor your resume for different jobs
• Feedback — after attending the group session, schedule a one-on-one appointment to get personalized feedback on your resume

Attendees must attend the Resume Writing group session prior to scheduling a one-on-one appointment. Bring a resume copy for the session. For an appointment, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Master the art of professional networking to uncover hidden job opportunities, expand your professional circle, and boost your confidence in connecting with others.

• Networking basics — how to start and maintain professional relationships
• Hidden job markets — find opportunities that aren't posted online
• Build your network — organize and grow your list of professional contacts
• Networking tools — discover the best platforms and strategies to connect
• Business cards — create an effective card that represents you professionally
• Confidence building — overcome nervousness and network with ease

Many jobs are filled through personal connections before they're ever posted. Networking helps you:

• Access opportunities others don't know about
• Build genuine professional relationships
• Stand out to potential employers
• Land interviews more easily

Navigate the civil service job application process – from finding opportunities and taking exams to landing a government position with job security and benefits.

• Job boards — how to search NYS and Westchester County online job postings
• Finding the right fit — identify opportunities that match your skills and interests
• Job alerts — set up automated notifications so opportunities come to you
• NY HELPS system — understand how to use the state's civil service platform
• Civil service exams — learn how the examination process works and what to expect
• How to apply — step-by-step guidance on submitting a competitive application

Government positions offer:

• Job security — stable employment with strong protections
• Competitive benefits — health insurance, pension plans, and paid time off
• Clear career paths — opportunities for advancement and growth
• Fair hiring — merit-based selection through standardized exams

Master the interview process – from preparation and first impressions to handling tough questions—so you can walk into any interview with confidence and land the job.

• Interview preparation — how to research companies and plan ahead
• Make a great first impression — professional appearance, body language, and attitude
• Common interview questions — practice answering the questions hiring managers ask most
• Employment applications — fill out forms accurately and completely
• Know your rights — understand your legal rights and protections during the job search
• Key information sources — find reliable resources about employers and industries
• What NOT to do — learn the common mistakes that cost candidates the job

The interview is your chance to show employers who you are and why you're the right fit. Strong interview skills help you:

• Stand out from other candidates
• Answer questions confidently and authentically
• Avoid costly mistakes
• Leave a lasting positive impression
• Increase your chances of getting hired

Attendees must attend the Interview Workshop prior to scheduling a 1/1 appointment. Bring a resume copy for the session. For an appointment, email This email address is being protected from spambots. You need JavaScript enabled to view it.